Get in Touch With Us
Thank you for stopping by. Whether you have a question, a suggestion or something you think needs correcting, this page explains the simplest way to reach the people behind the site and what to expect once you do.
How to Contact Us
The quickest route is by email. Send your message to info@polypipecivils.co.uk and it will land with a member of the editorial team. There is no form to fill in and no account to create. Just write to us in your own words.
To help us reply properly the first time, it is useful to include:
- A short subject line that sums up your message, such as "Correction on a page" or "General question"
- The address of the page you are writing about, if your message relates to something specific
- Any details that help us understand the issue, such as the date you noticed it or what you expected to see
What You Can Write to Us About
People get in touch for all sorts of reasons. Some of the most common include:
- Spotting an error. Information can change, and if something on a page looks out of date or unclear, we would genuinely like to know.
- Asking a question. If a topic is not explained well enough, tell us what is missing and we will consider covering it.
- Sharing feedback. Praise is lovely, but constructive criticism is just as welcome and often more useful.
- Partnership or media enquiries. Please describe your proposal clearly so it reaches the right person.
When to Expect a Reply
We read every message. Most emails receive a response within two to three working days, although busier periods can take a little longer. If your message concerns a factual correction, we aim to review the page as soon as possible and will let you know what action has been taken.
Please note that we are unable to offer personal advice on individual circumstances, and we cannot act on behalf of any third party you may have dealt with elsewhere.
Your Information
When you email us, we only use your details to read and answer your message. We do not sell your information or add you to mailing lists without permission. You can find out more about how personal details are handled in our Privacy Policy. For the rules that apply to using this website, including how content may be shared, please read our Terms of Use.
A Final Word
Every message helps make this site clearer and more accurate for the next reader. We appreciate you taking the time to write, and we look forward to hearing from you.