Privacy Policy and Your Data
This page explains, in plain terms, what happens to your information when you visit this website. We aim to collect as little as possible, use it only for clear reasons and keep it safe. Please read it alongside our Terms of Use, which set out the wider rules for using the site.
Information we collect
We gather two kinds of information:
- Details you choose to give us, such as your name and email address when you send a message or sign up for updates.
- Details collected automatically, such as the type of device and browser you use, the pages you view, how long you stay and a general idea of your location based on your connection.
We do not ask for payment details, and we never knowingly collect information from children.
How we use it
Your information helps us to:
- reply to questions and requests;
- understand which pages are useful so we can improve them;
- keep the site running smoothly and spot misuse;
- send updates, but only if you have asked for them.
Cookies
Cookies are small text files stored on your device. Some are essential for the site to work properly; others help us measure visits or remember your preferences. You can block or delete cookies through your browser settings at any time. Turning off some cookies may affect how certain pages behave.
Sharing with others
We do not sell your personal information. We may share limited data with trusted service providers who help us host the site, analyse traffic or send emails. They may only use it to carry out work for us. We may also disclose information where the law requires it.
Keeping your data safe
We use sensible safeguards, including secure connections and restricted access, to protect your information. No online system is completely risk-free, but we review our measures regularly and keep data only for as long as it is needed.
Your rights
Under UK data protection law, you can ask to see the information we hold about you, correct it, have it deleted, limit how it is used or object to its use. You can also withdraw consent for updates at any time. If you are unhappy with how your data is handled, you may complain to the Information Commissioner's Office.
Changes to this policy
We may update this page from time to time to reflect new practices or legal requirements. The latest version will always appear here, so it is worth checking back now and then.
Get in touch
For any privacy question or request, email info@polypipecivils.co.uk or use our Contact page. We will do our best to respond promptly.